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FAQ

1.

What is expected of me?

  • Students must participate 4-5 hours per week.

  • All students must take a placement test.  

  • Students must participate for at least 40 instructional hours AND take a post test before exiting. 

  • Students must attend scheduled appointments prepared, on time, and willing to learn. 

  • Students must participate in independent computer learning. 

  • Students must follow all program rules and policies. 

2.

Is there any cost to the program? 

No. It is entirely free. 

3.

Is there a virtual option? 

Siena Literacy Center no longer offers a virtual tutoring option. Independent computer work can be completed either onsite in our computer lab or from any computer with an internet connection. 

4.

How long does it take to complete the program?

Our program runs from July1-June 30 every year. At the end of the year, you will have the choice if you would like to exit or continue working here.

Since all students are different, we cannot estimate how long it will take to meet your personal goals. 

5.

What is the schedule? 

Siena students commit to participating 4-5 hours per week of independent computer work, tutoring, classes, and/or homework. 

Schedules will be determined based on student and instructor availability within our open office hours, Monday-Thursday, 10 am - 8 pm. We are a year-round program, but our building closes for major holidays. 

5.

Do you offer GED classes? 

Many of our students plan to earn a GED! While we are not an official GED prep center, we do offer foundational reading and math skills that are necessary to passing the test.

 

If you are looking for official GED classes, please visit GED.com.  

5.

How long is the waiting list for tutors? 

Last year the average wait time for a tutor was three months. Your wait time may vary depending on your availability and tutor availability. Students will be removed from the tutoring wait list if they are not participating in the program. 

6.

Who are the tutors? 

Our tutors are volunteers of all ages and backgrounds who want to share their love of learning. All tutors receive ongoing training to ensure high standards. Tutors are referred to us through United Way, VolunteerMatch, Retired Seniors Volunteer Program, AARP, or word of mouth. 

7.

I want to enroll. What do I do? 

That's great! Give us a call at 313-532-8404 or join our waiting list for the 2024-25 school year. 

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